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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christene Posey

May 6, 2026

5  out of  5
rating by Christene Posey
"Kaylee was super helpful! The online quote almost stopped me from changing my policy but she made it super simple and was patient while I gathered information for what I needed. Thank you so much!"
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Noah Marraccini

May 5, 2026

5  out of  5
rating by Noah Marraccini
"Moved down here and needed a new insurance policy and I got on the phone with Kaylee and within 20 minutes I had quotes and a new insurance policy. Very helpful and very respectful."
We responded:
"Thank you for the amazing review, Noah! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sherry McClellan

May 5, 2026

5  out of  5
rating by Sherry McClellan
"The friendlyest and most helpful staff you will ever meet. Always helpful and great at communication. Love these guys and gals."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Alan Cox State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Kim Hooho

April 29, 2026

5  out of  5
rating by Kim Hooho
"Yeah it's always great to have Kaylee and Brianna for insurance. Yes I stopped by yesterday for asking my friends car insurance and yeah. she made happy and see her soon thank you Brianna. Hope you doing good jobs as always thanks again 🙏 😊"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Rebel

April 29, 2026

5  out of  5
rating by Rebel
"Met with Kaylee and she is very knowledgeable about life insurance. She answered all of my questions and tried to find what was suitable and affordable for me. Customer service was awesome! Thank you so much!"
We responded:
"Rebel, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Seraphine Vondergroeben

April 27, 2026

5  out of  5
rating by Seraphine Vondergroeben
"Kaylee helped me with a claim I filed. She explained everything to me and kept me informed throughout. Wonder customer service!"
We responded:
"Seraphine, thank you for your wonderful review of State Farm Agent Alan Cox’s Team!"
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Savannah

April 26, 2026

5  out of  5
rating by Savannah
"So happy with State Farm! Breanna has been so helpful and informative! She takes the time to explain and breakdown the different coverages and has made the entire process so easy and straightforward!"
We responded:
"Savannah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Curl3y

April 24, 2026

5  out of  5
rating by Curl3y
"Thank You Breanna Very helpful and took the extra time to go through all the different Insurance options to make sure I got what I needed and didn’t get what I didn’t need"
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
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Megan Sunshine

April 23, 2026

5  out of  5
rating by Megan Sunshine
"Working with Breanna was smooth and educational. She speaks very professionally and can elaborate on any questions or concerns I had regarding home insurance."
We responded:
"Megan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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Anthony

April 23, 2026

5  out of  5
rating by Anthony
"Breanna is one of the best acount manager in the entire market. She's great at what does. She's very knowledgeable devoted to her."
We responded:
"Thank you for the amazing review, anthony! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Donald Noel

April 23, 2026

5  out of  5
rating by Donald Noel
"Alan Cox State Farm and his Staff are extremely professional, courteous, polite, and knowledgeable of their craft. They provide quality servce without question. They go above and beyond what is required of them. From my standpoint, they are head and shoulders above other Insurance Agency that I had to deal with in the past. That's all attributed to Alan Cox and his dedicated Staff. My hat is off to them."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Bradley Nall

April 20, 2026

5  out of  5
rating by Bradley Nall
"Was a pleasure working with this agency! We had our personal and business relationship with this office. Unfortunately we had to change insurance when we moved out of state. Highly recommended!"
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
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Audrey Assing

April 20, 2026

5  out of  5
rating by Audrey Assing
"The staff was extremely helpful and made the process very easy"
We responded:
"Audrey, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Mario Caselle

April 17, 2026

5  out of  5
rating by Mario Caselle
"Kayle is amazing to work with. She's the reason I stay with state farm!!"
We responded:
"Wow, thank you for the 5-star review, Mario! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ian Preston

April 17, 2026

5  out of  5
rating by Ian Preston
"Do yourself a favor and call them. Some things are AI-proof, like real person to real person conversations about real needs and real solutions. In a cookie cutter, checkbox world, being able to talk through the nuances of my life insurance needs with Breanna was such a relief. Her wealth of knowledge yielded the solution I was looking for and that others said wasn't possible. Highly recommend State Farm for life insurance and will now be seeking them out for other insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Les

April 16, 2026

5  out of  5
rating by Les
"Breanna was wonderful to work with! She’s very knowledgeable and helpful!"
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
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Samuel Ofori

April 13, 2026

5  out of  5
rating by Samuel Ofori
"Breanna is awesome!!"
We responded:
"Thank you for the amazing review, Samuel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Caira Cole

April 10, 2026

5  out of  5
rating by Caira Cole
"Breanna was an absolute pleasure to speak with today! It's Friday and "adulting" needs to be a minimum for me lol, but she made the quote process so smooth and engaging. I just moved from out of state so there were quite a few differences in the policies, which she thoroughly explained. And the best part is that she wasn't pushy, as you can tell she genuinely wants to help. I truly appreciate the service she provided! Thank you again."
We responded:
"Caira, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
Profile photo of Luis Almonte (Koño)

Luis Almonte (Koño)

April 9, 2026

5  out of  5
rating by Luis Almonte (Koño)
"Coxs state farm office got me set up right"
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
Profile photo of Coco

Coco

April 9, 2026

5  out of  5
rating by Coco
"We recently made the switch to State Farm Alan Cox Agency. So I would like to first start off by saying it was one of the best decisions I’ve made for my family for coverage for insurance coverages!! From the very beginning, the experience felt completely different from anything I’ve had with previous insurance companies. Breanna, the representative I worked with, was absolutely outstanding. She was incredibly knowledgeable and took the time to thoroughly explain every detail in a way that actually made sense. What truly stood out was her patience and genuine care—she didn’t rush the process and made sure all of my questions were answered. It felt like she truly listened and understood what my family needed, instead of just trying to sell a policy. For the first time, I feel like I actually understand my insurance coverage. Breanna went above and beyond not only to educate me, but also to find ways to save me money—something my previous providers never took the time to do. It’s rare to come across service that combines professionalism, dedication, and real human connection the way this experience did. I’m beyond grateful for the support and guidance. Thank you, State Farm—and especially Breanna—for taking such great care of my family! Definitely Recommend if you’re looking to switch to better quality insurance and services"
We responded:
"Coco, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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Lovely True

April 7, 2026

5  out of  5
rating by Lovely True
"Kaylee is awesome when it comes to answering all of my questions. I needed to know something about my bill and she went above and beyond to help me figure it out. Very professional and pleasant to talk to. Thank u for being so nice!"
We responded:
"Thank you for taking the time to leave us a review, Lovely. Our State Farm office in Killeen would be nothing without policyholders like you!"
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Cherilyn Humphrey

April 6, 2026

5  out of  5
rating by Cherilyn Humphrey
"I have never had a bad conversation with my StateFarm staff. They are informative and supporting through every process. They look for deals and are willing to spend actual hours of back and forth to help you find the information necessary to ensure you get your best coverage. Breanna spent the entire work day going back and forth helping me navigate paperwork to find all the details necessary to move forward with my mortgage process. I highly recommend Mr. Cox and his team because they go above and beyond all while being incredibly friendly and enjoyable to talk with."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Tina Simon

April 6, 2026

5  out of  5
rating by Tina Simon
"Awesome"
We responded:
"Thank you for the amazing review, Tina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tina Sonnier

April 6, 2026

5  out of  5
rating by Tina Sonnier
"They are awesome."
We responded:
"Tina, thank you for your wonderful review of State Farm Agent Alan Cox’s Team!"
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Stacy Cloud

April 2, 2026

5  out of  5
rating by Stacy Cloud
"Brianna was very thorough making sure I had all the coverage that I needed. And reviewed all my insurance needs and did not use any high pressure tactics. Very happy with my Allen Cox State Farm office. I look forward to doing business with them more in the future."
We responded:
"Stacy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"