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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Bradley

January 2, 2026

5  out of  5
rating by Kathy Bradley
"Very friendly and thorough. Absolutely great customer service! Would recommend to others."
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Tina Luthro

January 2, 2026

5  out of  5
rating by Tina Luthro
"I have been with them for almost 20 years and they always go above and beyond for their customers. They always try to find the best rates for you. A+ customer service."
We responded:
"Tina, thank you so much! If you ever need assistance in the future, please don’t hesitate to reach out. We are here to help!"
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james malone

December 31, 2025

5  out of  5
rating by james malone
"Great experience today in obtaining auto insurance especially with Breanna she explained and broke everything down to my wife and I about our coverage . I recommend Alan Cox State Farm for your coverage of insurance they are good people!"
We responded:
"James, thank you so much for reviewing our office and I’m glad you had a great experience with Breanna! If you need assistance in the future please don’t hesitate to reach out! We are here to help!"
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Jessica Keelan

December 29, 2025

5  out of  5
rating by Jessica Keelan
"Breanna was extremely helpful. I have used USAA car insurance for 24 years. I saved so much money switching to State Farm! I am glad she walked me through the process and I switched."
We responded:
"Jessica, I’m so glad you had a great experience with Breanna! If you need anything in the future, don’t hesitate to reach out, we are here to help!"
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Scott Stephens

December 29, 2025

5  out of  5
rating by Scott Stephens
"Very knowledgeable, and always takes care of me. Will continue to be a customer for the indefinite future. Thank you! Breanna is great and whom I have worked with multiple times."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Khonnor Evans

December 29, 2025

5  out of  5
rating by Khonnor Evans
"Breanna did an amazing job of answering all my questions. She was able help me get my new vehicle added to my policy with no issues within a matter of minutes. Great job great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bennie Davis

December 29, 2025

5  out of  5
rating by Bennie Davis
"Interested in insurance in The future"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ru Kanoa

December 26, 2025

5  out of  5
rating by Ru Kanoa
"Breanna is the FRICKN BEST. Personable and well versed. Came to her with a problem and ended up leaving satisfied."
We responded:
"Ru, were so glad you had a great experience with Breanna! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rhisto Urape

December 18, 2025

5  out of  5
rating by Rhisto Urape
"Breanna was very understanding and helpful Great costumer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you Breanna did a great job for you. If you ever have any questions or need assistance, we’re here to help!"
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David King

December 16, 2025

5  out of  5
rating by David King
"Very helpful and honest agency. Great customer service and people. Highly recommend Alan Cox to everyone. Thanks"
We responded:
"David, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rufino Camba

December 15, 2025

5  out of  5
rating by Rufino Camba
"Briana is awesome and knowledgeable in explaining the home and car policy. She recommends what is best for us."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Alan Cox State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christopher Siaosi

December 12, 2025

5  out of  5
rating by Christopher Siaosi
"Excellent customer service!! Thank you so much Brianna. Happy Holidays"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Roberto Cruz

December 11, 2025

5  out of  5
rating by Roberto Cruz
"I had the pleasure of speaking with Breanna and she was wonderful, answered all my questions and helped me in every way possible Iam very happy with my car insurance and renters insurance I couldn’t ask for a better insurance than State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Petitpas

December 8, 2025

5  out of  5
rating by John Petitpas
"Breanna and Kaylee were so wonderful. Breanna was able to save me money on my home and car insurance, explaining every coverage and discount to me well. Always would recommend Alan Cox State Farm!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Alan Cox State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tyler Lavender

December 3, 2025

5  out of  5
rating by Tyler Lavender
"Quick, easy, very informative ,and super friendly!!!"
We responded:
"Tyler, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Vickie Housmans

December 2, 2025

5  out of  5
rating by Vickie Housmans
"Kaylee is so amazing and the whole team is very helpful!"
We responded:
"Vickie, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Josue Balon Sr

December 2, 2025

5  out of  5
rating by Josue Balon Sr
"Breanna es muy buena en su trabajo y amable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alain Bolanos

December 2, 2025

5  out of  5
rating by Alain Bolanos
"Muy buen trabajo de Breanna yuna excelente atención"
We responded:
"Alian, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Fay James

December 2, 2025

5  out of  5
rating by Fay James
"Breanna please to meet her very friendly company experience"
We responded:
"Fay, Thank you for your review! I'm glad you had a great experience with Breanna. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rachel Kaiser

November 25, 2025

5  out of  5
rating by Rachel Kaiser
"Everyone at Alan Cox-State Farm is so helpful and friendly! They are a great team!"
We responded:
"Rachel, thank you so much for sharing. If you ever have any questions or need assistance, we’re here to help!"
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Carrie M.

November 25, 2025

5  out of  5
rating by Carrie M.
"We love working with Alan Cox and his team. We have been with them for many years now and they are always so friendly, fast at responding, and extremely helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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MaddyMD 2014

November 25, 2025

5  out of  5
rating by MaddyMD 2014
"Breanna has been super sweet and helpful! I am currently moving to the area and have been stressed with all the moving. She has been very patient and has helped me with getting my insurance the best way possible!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Adrian L Stockton

November 25, 2025

5  out of  5
rating by Adrian L Stockton
"I had the worst of worse experience with an insurance company that I had for close to nine yrs. I won't put their name out there but their gingle has the phrase "We are .... ba-dum bum bum bum bum" The worst in customer service and empathy I could have imagined. The short of it is I had to change my insurance. I was able to reach the staff at Alan Cox State Farm in Killeen, TX. I had this Insurance before but in hindsight went to another provider about 15 years back. I returned to State Farm (Alan Cox Office) and the staff there are just as welcoming, extremely friendly and very helpful as before. That office still demonstrates a friendly demeanor and the level of professionalism they demonstrate is second to none. I should not have left the first time - remember the grass isn't always greener. I don't believe I'll be leaving again. Good friendly service and a willingness to answer all your questions without sounding condesending is a quality hard to find. Thank you to the "Nice Ladies" in the Alan Cox State Farm Office."
We responded:
"Adrian, Thank you for your 5-star review! My State Farm team and I are happy to be help any way we can!"
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Kyle Loftin

November 20, 2025

5  out of  5
rating by Kyle Loftin
"Breanna did a great job answering all of my questions and helping me get what I was looking for. She seemed really interested in what was best for me."
We responded:
"Kyle, we appreciate your review! We are delighted to know you had a great experience with Breanna! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kenneth George

November 20, 2025

5  out of  5
rating by Kenneth George
"Breanna was excellent to work with and she explained every step as we talked about the policy! I am glad we went with them and look forward to our continued partnership!"
We responded:
"Kenneth, Thank you for your 5-star review! Im glad you had a great experience with Breanna! My State Farm team and I are happy help, anytime! "