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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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SZ

July 1, 2026

5  out of  5
rating by SZ
"AMAZING CUSTOMER SERVICE! Brianna helped me with everything I needed! Thank you so much for a great experience! Will be recommending them to everyone I know"
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House Rydberg

July 1, 2026

5  out of  5
rating by House Rydberg
"Always friendly and helpful."
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
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Chris Niebel

June 29, 2026

5  out of  5
rating by Chris Niebel
"I worked with Breanna quoting car insurance, home owner insurance, life insurance and personnel property. She was very professional, timely and had good follow through. I ended up signing up for car and home owner insurance"
We responded:
"Chris, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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Lai

June 29, 2026

5  out of  5
rating by Lai
"Breanna did an excellent job and was very knowledgeable and a pleasant person to work with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Andre Larry

June 25, 2026

5  out of  5
rating by Andre Larry
"Breanna was so informative and helpful with the whole process! Always available and if busy you hear back super quick! Great office to work with!"
We responded:
"Andre, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Ethan ********

June 23, 2026

5  out of  5
rating by Ethan ********
"Great service, and helped me set up a new state farm account after my first one wouldn’t sink to my plan."
We responded:
"We appreciate your review, Ethan. We are so happy that you had such a wonderful experience with State Farm Agent Alan Cox’s Team here in Killeen ! "
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Kimberly Hughes

June 23, 2026

5  out of  5
rating by Kimberly Hughes
"Breanna was a great agent to work with. She was very knowledgeable and thorough. I have had a great experience with this team and would recommend them."
We responded:
"Thank you for the amazing review, Kimberly! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dan Miller

June 18, 2026

5  out of  5
rating by Dan Miller
"Always very friendly, knowledgeable, and professional."
We responded:
"Dan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Lexa Voldberg

June 16, 2026

5  out of  5
rating by Lexa Voldberg
"Breanna is the best agent ever!! Thank you so much!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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M. Robinson

June 13, 2026

4  out of  5
rating by M. Robinson
"Kaylee was amazing!! Got me taken care of quick and easy! Keep up the great work Kaylee!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Quinn Walpole

June 12, 2026

5  out of  5
rating by Quinn Walpole
"Breanna was great, not many people are willing to sit for an hour if there day and try to save money or keep you away from dangerous situations that could pssoible mess your life up."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sharon Williams

June 12, 2026

5  out of  5
rating by Sharon Williams
"I was so very with my telephone called to this office! They were friendly, very knowledgeable and excellent customer service skills. I would and will recommend this office to all of my friends and family. This is the best experience I have had in such a long time! Kudos to the great staff!!"
We responded:
"Sharon, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alan Cox’s Team is just a call or email away!"
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james carel

June 11, 2026

5  out of  5
rating by james carel
"breanna is a wonderful individual, very nice and respectful. aswell as understanding and very professional!👍🏼"
We responded:
"Thank you for the amazing review, james! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Donna Worley

June 11, 2026

5  out of  5
rating by Donna Worley
"They’re awesome here at State Farm. Very helpful and take the time to explain and make sure you understand everything."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Samuel Mbai

June 10, 2026

5  out of  5
rating by Samuel Mbai
"Alan Cox State Farm has been amazing to my family for the last few years. Breanna is wonderful, and highly recommend."
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
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Julian Sumner

June 10, 2026

5  out of  5
rating by Julian Sumner
"Brianna K. is amazing - super helpful, knowledgeable, flexible and patient with all of our questions regarding homeowner's insurance, auto and motorcycle insurance. We moved to them after 6 mos. or so with Geico, and we were able to save a TON. Safe to say, we are lifelong customers now. We've been chopping and changing cars here and there, and all we need do is call Alan Cox or Brianna (or the office in general), and they have us sorted. Love it, would recommend to anyone in Killeen-Temple-Belton area and beyond. So convenient."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Crystal Banks

June 10, 2026

5  out of  5
rating by Crystal Banks
"We have been using Alan Cox for over 30 years. He and his staff members have always been very helpful, professional, kind and knowledgeable. We have used them for several different services, including auto, mortgage and renters insurance for our properties. Kaylee is awesome!! She is always so upbeat and I can hear her smile in her voice. She is very friendly, attentive and responsive to our needs/requests. I also love that she provides updates if she is researching something for us. Great job!"
We responded:
"Crystal, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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ANITA PANIAGUA

June 9, 2026

5  out of  5
rating by ANITA PANIAGUA
"Great experience dealing with Breanna ."
We responded:
"ANITA, thank you for your wonderful review of State Farm Agent Alan Cox’s Team!"
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Josh Brown

June 8, 2026

5  out of  5
rating by Josh Brown
"Alan Cox and team have been incredibly helpful to me on both auto and renters. I would recommend to everyone!"
We responded:
"Thank you for the amazing review, Josh! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Marlon Fermin

June 8, 2026

5  out of  5
rating by Marlon Fermin
"Great customer service! Breanna paid attention to every detail, answered all my questions, and recommended excellent products"
We responded:
"Marlon, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Jose Hernandez

June 5, 2026

5  out of  5
rating by Jose Hernandez
"Very helpful and open eared workers. Willing to help and suggest the best decisions"
We responded:
"Jose, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Theresa Schwab

June 5, 2026

5  out of  5
rating by Theresa Schwab
"Great service. I was especially happy to know that Alan and team set us up with the best coverage when I was, a passenger in an accident earlier this year. They are always responsive to any questions we have. Thank you."
We responded:
"Theresa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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andrew blas

June 4, 2026

5  out of  5
rating by andrew blas
"Breanna was very helpful and great through the process"
We responded:
"Thank you for the amazing review, Andrew! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Natural Relaxation Massage Studio

June 4, 2026

5  out of  5
rating by Natural Relaxation Massage Studio
"I have been a customer of Alan Cox State Farm for several years, and I couldn't be happier with the service I've received. They handle my auto, home, and business insurance, and I have always felt well taken care of.

The entire team is supportive, professional, and accommodating whenever I need assistance or have questions. They take the time to explain things clearly and make the insurance process easy and stress-free.

What stands out most is the personal touch—they genuinely care about their clients. Every interaction feels welcoming, and over the years, their office has come to feel like home. I highly recommend Alan Cox State Farm to anyone looking for reliable coverage and outstanding customer service."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alan Cox’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Killeen ."
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Taylor

June 2, 2026

5  out of  5
rating by Taylor
"Breanna was so helpful and friendly over the phone! We got veh insurnace and she helped keep it affordable but still have good coverage. Im a little slow cognitively and she was very patient and thorough."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alan Cox’s Team here in Killeen . "