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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron S

February 20, 2026

5  out of  5
rating by Aaron S
"They always take fantastic care of me and work with me when I need payment dates adjusted. Kaylee is very good at that she does, I have been a customer with them for over seven years and plan on keeping them for years to come."
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Sam Wells

February 20, 2026

5  out of  5
rating by Sam Wells
"We love Alan Cox team. Their knowledge is amazing. The customer service is great."
We responded:
"Sam, thank you so much for your review. Let us know how we can help!"
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Jeffrey Spencer

February 19, 2026

5  out of  5
rating by Jeffrey Spencer
"Great service they took care of all my insurance issues"
We responded:
"Jeffrey, thank you so much for the 5 review! If you have any insurance questions or need assistance, just give us a call."
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Thomas chaney III

February 18, 2026

5  out of  5
rating by Thomas chaney III
"State Farm has taken care of me for more than a decade"
We responded:
"Thomas, thank you for your review. Let us know if you need anything."
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Karin Varner

February 18, 2026

5  out of  5
rating by Karin Varner
"Breanna is awesome!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Breanna! If you ever need us, do not hesitate to reach out—we would love to help!"
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Gary

February 17, 2026

5  out of  5
rating by Gary
"Breanna did a wonderful job explaining everything to me. If your looking for a good agent, Iwould definitely check this place out."
We responded:
"Gary, it is a pleasure to hear what a wonderful experience you have had with Breanna, we appreciate your business."
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Yanica Al Waili

February 12, 2026

5  out of  5
rating by Yanica Al Waili
"Breanna at State Farm is absolutely amazing to work with. She is professional, knowledgeable, and genuinely cares about her clients. From the moment I reached out, she took the time to explain my options clearly, answered all of my questions, and made sure I felt confident in my coverage. Her responsiveness and attention to detail really set her apart, and you can tell she goes above and beyond to help people. If you’re looking for someone reliable, friendly, and efficient to handle your insurance needs, I highly recommend Brianna at State Farm."
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Rolando Hinojosa

February 6, 2026

5  out of  5
rating by Rolando Hinojosa
"They are very helpful. Needed business truck added"
We responded:
"Wow, thank you for the 5-star review, Rolando! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Nahome Anderson

February 6, 2026

5  out of  5
rating by Nahome Anderson
"BREANNA WAS AMAZING 10/10! I am literally blown away. I have never spoken with someone who is so smart, kind and thoughtful at the same time. She made sure to explain everything to me in a timely manner and also explained other options that I will be interested in later down the line. This is my only insurance now and I am thankful I have found a quote which was half of what I was paying with you guys! She deserves a million 5 star reviews for her charisma and knowledge. I am thankful I got to speak with her and I hope our relationship continues I am very confident moving forward with this company and I know they got me covered. But it’s all thanks to her! I literally feel like she’s the greatest person I ever spoke on the phone with! That was a perfect conversation and it couldn’t have went any better. I am very satisfied with everything and feel like a weight is lifted off of my shoulders now that I have y’all in my corner! Thanks Breanna again and thank Jake from State Farm I hope you read this one day! I literally been seeing commercials everywhere and I feel like the signs were there. So thank you lol sorry I don’t mean to ramble but I am so happy with this experience and I’m thankful I have a quality insurance company now instead of something unknown and local. Take care Breanna! We’ll chat soon I’m sure but thanks for making my day!"
We responded:
"Nahome, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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Rick Turk

February 5, 2026

4  out of  5
rating by Rick Turk
"Breanna was a delight to work with. Knowledgeable and personable."
We responded:
"Rick, thank you for your great feedback. We are happy to hear you had a pleasant experience with us here on State Farm Agent Alan Cox’s Team!"
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Roman Davis

January 29, 2026

5  out of  5
rating by Roman Davis
"Great experience she informed me of many insurance policies and regulations I was unaware of. Superb representative for State Farm."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alan Cox’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us."
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jenifer proctor

January 28, 2026

5  out of  5
rating by jenifer proctor
"Breanna helped me with 4 life insurance policies! She was really helpful and patient, we sat on the phone for 2 hours lol 😆."
We responded:
"Hi Jenifer, Thanks so much for taking the time to share your positive experience! We look forward to providing you with more great experiences in the near future. Breanna is very passionate about taking care of our policyholders and making sure your needs are met."
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one1drumgod

January 22, 2026

5  out of  5
rating by one1drumgod
"Been with Alan for quite a few years and he's been just the epitome of steady professionalism. I personally just finished some massive changes to policies and his new accounts manager was a dynamo of energy, feedback and an amazing knowledge of State Farm products. Highly recommend."
We responded:
"We appreciate the time you took to give us such a great rating and thank you for your kind words! We look forward to providing you with more great experiences in the near future. "
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India Faith

January 21, 2026

5  out of  5
rating by India Faith
"I went in one time to look for new car insurance, hoping I could find something cheaper. Well I didn’t not find cheaper car insurance at State Farm, but they were really nice! Kaylee helped me and she asked me a few questions, and the process was pretty easy. She was even polite when I declined to accept the insurance, which scares me when I decline things. But she was still very friendly! I’d recommend this location if you want good, quality customer service."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alan Cox’s Team. "
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Lou

January 21, 2026

5  out of  5
rating by Lou
"Briana was very helpful and love the positive attitude. I appreciate the extra mile she did looking into the problem and was able to give me a clear reason and conclusion to my issue. Thank you again Briana"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Hunter Rydbom

January 21, 2026

5  out of  5
rating by Hunter Rydbom
"Ive have never had such a easy and nice time talking to an insurance company to sign up for a policy, Breanna was amazing and super sweet. If you call to get a Policy here definitely ask for Breanna"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Killeen to know that you had such a wonderful experience with us here on State Farm Agent Alan Cox’s Team. Thank you so much for the 5-stars, Hunter! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alan Cox’s Team anytime. Greetings Hunter, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon."
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Deval Blackwood

January 20, 2026

5  out of  5
rating by Deval Blackwood
"Absolutely amazing. Breanna was helpful and even gave me a piece of candy and great insurance! Can't forget the water. Amazing service!"
We responded:
"Thank you for the fantastic review, Deval! We are always here to help with your insurance needs!"
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Mariah Rogers

January 19, 2026

5  out of  5
rating by Mariah Rogers
"Brenna is an amazing!! She's sweet and love her energy and she will help anything you need she will get you right !!! Thank you for helping me out with rent insurance, car insurance and definitely life insurance as well definitely I'll come back for you Brenna ❤️"
We responded:
" Wow, thank you for the amazing 5-star review! It means a lot to us here am glad to know that you had such a wonderful experience with us here at Alan Cox State Farm Agent Alan Cox’s Team. Thank you so much for the 5-stars, Mariah! We really appreciate your feedback and are always here to help with any insurance needs you have. "
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Ronald Foster

January 16, 2026

5  out of  5
rating by Ronald Foster
"Breanna Keelan was ABSOLUTELY wonderful today. She covered any and all concerns that I had today."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with Breanna here at Alan Cox State."
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Emily Gotcher

January 16, 2026

5  out of  5
rating by Emily Gotcher
"Kaylee and Breanna were great with helping me get my own car insurance and they helped me a lot with the process"
We responded:
"Emily, we're delighted to hear about your experience! We love that you had such a great experience! Thanks for sharing. We're glad you had a great experience. We look forward to continuing to exceed your expectations! "
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Shaneishka Nuñez Justiniano

January 15, 2026

5  out of  5
rating by Shaneishka Nuñez Justiniano
"Breanna @Alan Cox office is amazing!! She has help me with my car insurance and soon will be help me get my house insurance."
We responded:
"Shaneisha, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marilyn Mack

January 15, 2026

5  out of  5
rating by Marilyn Mack
"My agent is the best I've been with Alan since I was 18 yrs old and he has always been there for me insurance or otherwise I couldn't ask for a better agent"
We responded:
"Marilyn, thank you for your kind words! It has been a pleasure to be your State Farm agent over the years. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
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Eilene Pearson

January 14, 2026

5  out of  5
rating by Eilene Pearson
"Breanna was fantastic at explaining everything we needed to know! We had a very pleasant experience."
We responded:
"Eilene, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Thomas Krugman

January 13, 2026

5  out of  5
rating by Thomas Krugman
"Great customer service. Timely follow through. All questions answered to my complete satisfaction"
We responded:
" Thank you for the fantastic review, Thomas! We are always here to help with your insurance needs here in Killeen . "
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Jeanette Weddle

January 13, 2026

5  out of  5
rating by Jeanette Weddle
"I had a great experience from Alan and his crew. They were able to save us a ton of money! I highly recommend this office for your insurance needs."
We responded:
"Jeanette, thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alan Cox’s Team here in Killeen . "