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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pritam Desai

March 6, 2026

5  out of  5
rating by Pritam Desai
"⭐ Communication – Did they explain the policy clearly? ⭐ Professionalism – Were they respectful and organized? ⭐ Knowledge – Did they seem to understand life insurance well? ⭐ Transparency – Did they explain costs, terms, and risks honestly? ⭐ Helpfulness – Did they answer your questions and guide you through the process Hopefully we can talk soon on Tea"
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Audrey M

March 6, 2026

5  out of  5
rating by Audrey M
"I just spent a good 45 minutes with the sweetest State Farm associate. KEYLEE, hands down, was patient, knowledgeable, kind, easy going, laid back, and understanding; did I mention patient! She is the type of person who has sunshine in her heart and you hear it in her voice! Thank you so much for all the help you gave me with my insurance needs!! You are the best!! 10 STARS!!"
We responded:
"Hey Audrey, Thanks for the kind words! We're thrilled that you had a great experience with Kaylee. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
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fei gao

March 5, 2026

5  out of  5
rating by fei gao
"Breanna is awesome!!! Help everything we need 😊"
We responded:
"Hey fei, Thanks for the great review! We truly appreciate your review. Let us know how we can help here at Alan Cox State Farm. Im so glad you had a great experience. "
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Patrick Akpan

March 5, 2026

5  out of  5
rating by Patrick Akpan
"Breanna was wonderful. I didnt get what I was looking for, but was able to get help for other services. Awesomeness"
We responded:
"Patrick, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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Penelope Castillo

March 2, 2026

5  out of  5
rating by Penelope Castillo
"Friendly staff, knowledgeable"
We responded:
"Penelope, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alan Cox’s Team is just a call or email away!"
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Charles Sondgeroth

February 26, 2026

5  out of  5
rating by Charles Sondgeroth
"Breanna Keelan at Alan Cox State Farm Agency is outstanding! Bright, insightful, and full of energy, she spent serious time breaking down and explaining every detail of our home and auto policies so we truly understood them. If you need insurance done right, she’s the one to call—hands down the best!"
We responded:
"Charles, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Terrance Richards

February 25, 2026

5  out of  5
rating by Terrance Richards
"Great friendly service."
We responded:
"Thank you for the amazing review, Terrance! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Let us know how we can help! Alan Cox State Farm."
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Candice Deming

February 24, 2026

5  out of  5
rating by Candice Deming
"Alan and his wonderful staff have been nothing but amazing since I have moved states. Highly recommend for reasonable prices and a very transparent crew willing to help at the drop of a hat."
We responded:
"Candice, thank you for your wonderful review of State Farm Agent Alan Cox’s Team! Let know how we can help!"
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Aaron S

February 20, 2026

5  out of  5
rating by Aaron S
"They always take fantastic care of me and work with me when I need payment dates adjusted. Kaylee is very good at that she does, I have been a customer with them for over seven years and plan on keeping them for years to come."
We responded:
"Aaron, it is a pleasure to hear what a wonderful experience you have had with Kaylee at our office. Let us know how we can help you! "
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Sam Wells

February 20, 2026

5  out of  5
rating by Sam Wells
"We love Alan Cox team. Their knowledge is amazing. The customer service is great."
We responded:
"Sam, thank you so much for your review. Let us know how we can help!"
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Jeffrey Spencer

February 19, 2026

5  out of  5
rating by Jeffrey Spencer
"Great service they took care of all my insurance issues"
We responded:
"Jeffrey, thank you so much for the 5 review! If you have any insurance questions or need assistance, just give us a call."
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Thomas chaney III

February 18, 2026

5  out of  5
rating by Thomas chaney III
"State Farm has taken care of me for more than a decade"
We responded:
"Thomas, thank you for your review. Let us know if you need anything."
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Karin Varner

February 18, 2026

5  out of  5
rating by Karin Varner
"Breanna is awesome!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Breanna! If you ever need us, do not hesitate to reach out—we would love to help!"
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Gary

February 17, 2026

5  out of  5
rating by Gary
"Breanna did a wonderful job explaining everything to me. If your looking for a good agent, Iwould definitely check this place out."
We responded:
"Gary, it is a pleasure to hear what a wonderful experience you have had with Breanna, we appreciate your business."
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Yanica Al Waili

February 12, 2026

5  out of  5
rating by Yanica Al Waili
"Breanna at State Farm is absolutely amazing to work with. She is professional, knowledgeable, and genuinely cares about her clients. From the moment I reached out, she took the time to explain my options clearly, answered all of my questions, and made sure I felt confident in my coverage. Her responsiveness and attention to detail really set her apart, and you can tell she goes above and beyond to help people. If you’re looking for someone reliable, friendly, and efficient to handle your insurance needs, I highly recommend Brianna at State Farm."
We responded:
"Yanica, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out. We are always here to help!"
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Virginia Jinnie James

February 10, 2026

5  out of  5
rating by Virginia Jinnie James
"Brianna has a warm bubbly attitude she is a wonderful person to talk to and very professional and friendly. She made my experience with State Farm the best I have in countered. She is very friendly and I love her."
We responded:
"Virginia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alan Cox’s Team is just a call or email away!"
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Rolando Hinojosa

February 6, 2026

5  out of  5
rating by Rolando Hinojosa
"They are very helpful. Needed business truck added"
We responded:
"Wow, thank you for the 5-star review, Rolando! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Nahome Anderson

February 6, 2026

5  out of  5
rating by Nahome Anderson
"BREANNA WAS AMAZING 10/10! I am literally blown away. I have never spoken with someone who is so smart, kind and thoughtful at the same time. She made sure to explain everything to me in a timely manner and also explained other options that I will be interested in later down the line. This is my only insurance now and I am thankful I have found a quote which was half of what I was paying with you guys! She deserves a million 5 star reviews for her charisma and knowledge. I am thankful I got to speak with her and I hope our relationship continues I am very confident moving forward with this company and I know they got me covered. But it’s all thanks to her! I literally feel like she’s the greatest person I ever spoke on the phone with! That was a perfect conversation and it couldn’t have went any better. I am very satisfied with everything and feel like a weight is lifted off of my shoulders now that I have y’all in my corner! Thanks Breanna again and thank Jake from State Farm I hope you read this one day! I literally been seeing commercials everywhere and I feel like the signs were there. So thank you lol sorry I don’t mean to ramble but I am so happy with this experience and I’m thankful I have a quality insurance company now instead of something unknown and local. Take care Breanna! We’ll chat soon I’m sure but thanks for making my day!"
We responded:
"Nahome, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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Rick Turk

February 5, 2026

4  out of  5
rating by Rick Turk
"Breanna was a delight to work with. Knowledgeable and personable."
We responded:
"Rick, thank you for your great feedback. We are happy to hear you had a pleasant experience with us here on State Farm Agent Alan Cox’s Team!"
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Roman Davis

January 29, 2026

5  out of  5
rating by Roman Davis
"Great experience she informed me of many insurance policies and regulations I was unaware of. Superb representative for State Farm."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alan Cox’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us."
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Rachel Lopez

January 28, 2026

5  out of  5
rating by Rachel Lopez
"Outstanding service, polite and just all around wonderful to work with! Thank you Kaylee"
We responded:
"Rachel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alan Cox’s Team is just a call or email away!"
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jenifer proctor

January 28, 2026

5  out of  5
rating by jenifer proctor
"Breanna helped me with 4 life insurance policies! She was really helpful and patient, we sat on the phone for 2 hours lol 😆."
We responded:
"Hi Jenifer, Thanks so much for taking the time to share your positive experience! We look forward to providing you with more great experiences in the near future. Breanna is very passionate about taking care of our policyholders and making sure your needs are met."
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one1drumgod

January 22, 2026

5  out of  5
rating by one1drumgod
"Been with Alan for quite a few years and he's been just the epitome of steady professionalism. I personally just finished some massive changes to policies and his new accounts manager was a dynamo of energy, feedback and an amazing knowledge of State Farm products. Highly recommend."
We responded:
"We appreciate the time you took to give us such a great rating and thank you for your kind words! We look forward to providing you with more great experiences in the near future. "
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Gabriel

January 21, 2026

5  out of  5
rating by Gabriel
"They were very helpful and explained everything!"
We responded:
"Thank you for the fantastic review, Gabriel! We are always here to help with your insurance needs here in Killeen . "
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India Faith

January 21, 2026

5  out of  5
rating by India Faith
"I went in one time to look for new car insurance, hoping I could find something cheaper. Well I didn’t not find cheaper car insurance at State Farm, but they were really nice! Kaylee helped me and she asked me a few questions, and the process was pretty easy. She was even polite when I declined to accept the insurance, which scares me when I decline things. But she was still very friendly! I’d recommend this location if you want good, quality customer service."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alan Cox’s Team. "