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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary

October 10, 2025

5  out of  5
rating by Gary
"Was very grateful that Alan Cox called me to make sure that I was aware of new billing changes that would affect my account. I was a personal contact that I really appreciated. This is one of the reasons why I continue to do business with Alan Cox State Farm."
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Shantae Green

October 9, 2025

5  out of  5
rating by Shantae Green
"I love my insurance company there always willing to go the extra mile when me are my daughter need something I love that they take the time to ensure that there customer needs are meet"
We responded:
"Shantae, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Frank F

October 9, 2025

5  out of  5
rating by Frank F
"The staff is amazingEvery time i've had a question, they've been there to answer it every time I had a problem.They've been there to help me.Solve it.I highly recommend them.They're amazing people with amazing personalities"
We responded:
"Frank, thank you so much for the kind words! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mandel Kingwood

October 6, 2025

5  out of  5
rating by Mandel Kingwood
"We always get good service and timely information about our insurance policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carolyn Anderson

September 18, 2025

5  out of  5
rating by Carolyn Anderson
"I have been with Alan Cox's office for at least 15 years. He and his office staff have always been open, honest and helpful with any issue that I have had with my insurance coverage on any vehicle that I have had covered by State Farm. I would recommend this agent to assist with your auto insurance needs."
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Dionte

September 17, 2025

5  out of  5
rating by Dionte
"I would like to highlight and recommend one of the best agents I have ever talked to! When I talked to Kaylee she was the absolute best. She’s very knowledgeable, charismatic, funny, and overall helpful. She’s helped me find the perfect rate and quote on a vehicle. I can’t thank her enough! You are the best Kaylee:) -Jayden"
We responded:
"Dionte, Thank you so much for your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Zammar Bethea

September 17, 2025

5  out of  5
rating by Zammar Bethea
"Ms. Kaylee was very helpful and very understanding."
We responded:
"Zammar, we're honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Breanna Keelan

September 16, 2025

5  out of  5
rating by Breanna Keelan
"Absolutely wonderful agent. Honest agency and the team will work with you to make sure your needs are covered. Would recommend Alan Cox’s agency to anybody with need for financial services or insurance."
We responded:
"Breanna, Thank you so much for your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adriana Leite

September 15, 2025

5  out of  5
rating by Adriana Leite
"Kaylee Dean was super helpful and managed to transfer our insurance very quickly! I highly recommend her!"
We responded:
"Adriana, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Balbo

July 31, 2025

5  out of  5
rating by John Balbo
"fantastic customer service ftom Kaylee"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help any way we can"
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Liz Shafer

July 31, 2025

5  out of  5
rating by Liz Shafer
"Always super helpful when I call and very personable."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shannaia Flores

July 18, 2025

5  out of  5
rating by Shannaia Flores
"Cheap affordable and friendly staff!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Erika Mae

July 15, 2025

5  out of  5
rating by Erika Mae
"Alan has been so helpful with literally everything. Not just with insurance. He's very knowledgable on a lot of things and makes it easy to deal with insurance. Him and his team are very easy to work with and are very accommodating."
We responded:
"Erika, Thank you so much for your kind words. As always, we are here to help you navigate life along the way. We look forward to continuing to provide you with great service! If there is anything we can do for you just let us know!"
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Frankie Fernandez

July 9, 2025

5  out of  5
rating by Frankie Fernandez
"I needed Home Insurance and they went above and beyond to meet my needs."
We responded:
"Frankie, My State Farm team and I are happy to help. Just let us know what we can do for you!"
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Lee Haag

July 3, 2025

5  out of  5
rating by Lee Haag
"During my annual review we discussed an Umbrella policy ( which i purchased ). Alan always makes recommendations based on his knowledge of my needs and what is available. I can always trust his judgment of what I need vs what I don't."
We responded:
"Lee, Thank you so much for your review! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daniella Benham

May 23, 2025

5  out of  5
rating by Daniella Benham
"I recently took over as my dad’s POA. This is new for me and ultimately a difficult process navigating the ins and outs. I called Alan Coxs office to help get my dad a better home and auto quote. My dad was paying over $800/ month for home and auto. Alan Cox and his team were able to cut the cost by 1/3. They made the transition easy and were very helpful!"
We responded:
"Daniella, Thank you so much for your 5-star review! We are always here to help you navigate life! Just let us know how we can help! We appreciate your business and friendship!"
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JJ

May 19, 2025

5  out of  5
rating by JJ
"I was able to make my payments through the phone quick and ms.Kaylee was very helpful"
We responded:
"Jose, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joe Brown

May 9, 2025

5  out of  5
rating by Joe Brown
"I’ve had both my home and vehicles insured here, and I couldn’t be more satisfied. Jessica is absolutely amazing—she’s always looking for ways to help me cut costs without sacrificing the quality of my coverage. She took the time to review my previous policy, pointed out where it was lacking, and clearly explained everything to me. The level of service here is professional, personal, and thorough. I’ve referred all my friends and family, and I’ll keep doing so. Highly Recommended."
We responded:
"Joe, thank you so much for taking the time to share your thoughts! We’re glad to know you had a great experience with Jessica here at Alan Cox State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Doug Monckton

April 29, 2025

5  out of  5
rating by Doug Monckton
"Alan has been my family's agent for over 20 years. He has always been there to help with anything we need. I especially like the personal relationship we have developed, and trust through the years. Unfortunately we have had many claims, from hail storms, tornadoes, to fender benders. With Alan's help it has always gone smoothly. He's an important part of our family's team!"
We responded:
"Doug, Thank you so much for your kind words! It truly means a lot to me to have been a part of your family’s journey for over 20 years. I’m always here to help whenever you need it. Building a trusting relationship with my clients is incredibly important to me, and I’m grateful to have you as part of our State Farm family. If there’s ever anything more I can do for you, please don’t hesitate to reach out!"
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JC Workout

April 29, 2025

5  out of  5
rating by JC Workout
"Great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Alan Cox State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Maria

April 21, 2025

5  out of  5
rating by Maria
"After a long tenure with a different insurance company, I decided to explore the market and discovered an exemplary provider. Alan from State Farm is a highly skilled agent. Beyond his role as an insurance agent, he also provides expert financial guidance, ensuring a smooth transition to my new insurance and other policies."
We responded:
"Maria, thank you so much for taking the time to share your experience! We're thrilled to hear that your transition to State Farm was smooth and exceeded your expectations. Our dedication to providing not only top-tier insurance solutions but also valuable financial guidance is something we truly take pride in. We're grateful you chose us and look forward to continuing to support you in all your insurance and financial needs. "
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Ernesto Rodarte

March 20, 2025

5  out of  5
rating by Ernesto Rodarte
"Always helpful and friendly whenever I call! Kaylee was awesome in assisting me with what I asked for!"
We responded:
"Ernesto, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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J W

March 19, 2025

5  out of  5
rating by J W
"We recently switched from another State Farm representative to Allen Cox and couldn’t be more pleased!"
We responded:
"Thats Great to hear! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Alan Cox State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Felicia Colquitt

March 18, 2025

5  out of  5
rating by Felicia Colquitt
"I’ve been with Alan for our cars and home insurance since 1997. He takes care of everything and always has the answers to any problems I come across. I really appreciate him and his team for all they do."
We responded:
"Felicia, we appreciate you! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joshua Baker

March 14, 2025

5  out of  5
rating by Joshua Baker
"Kaylee was very helpful and answered all my questions"
We responded:
"Joshua, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"